Shipping Policy

Thank you for shopping with [Utkal Fashion]. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.

Order Processing

All products are made-to-order through our Print-on-Demand process.
Orders are usually processed within 2–5 business days after successful payment confirmation.
During high-demand periods, processing time may take slightly longer.

Shipping Time

Estimated delivery times:

Metro Cities: 3–7 business days
Other Locations: 5–10 business days
Remote Areas: Delivery may take additional time depending on courier availability.

Please note that delivery timelines are estimates and may vary due to weather, holidays, or courier delays.

Shipping Charges

Shipping charges, if applicable, will be shown during checkout.
We may offer free shipping on selected products or promotional campaigns.

Order Tracking

Once your order is shipped, you will receive:

A tracking ID
Courier partner details
Tracking link via email or SMS

Tracking updates may take up to 24 hours to become active.

Cash on Delivery (COD)

COD is available for selected pin codes only.
Additional COD charges may apply depending on the order value and location.

Delivery Attempts

Our courier partners usually make multiple delivery attempts. If the order is undelivered due to:

Incorrect address
Unreachable phone number
Customer unavailable

the package may be returned to us.

Delayed or Lost Shipments

While we work with reliable courier partners, unexpected delays can happen. If your order is significantly delayed or lost in transit, please contact our support team for assistance.

Incorrect Address

Customers are responsible for providing accurate shipping details. We are not responsible for delivery issues caused by incorrect or incomplete addresses.